Any discrepancies and/or damages/defects should be reported within 24 hours or order receipt.  Please contact 1-800-371-1420 to receive a return authorization number within 24 hours of purchase.  Only unused and unopened product can be returned.   Our goal is to ensure that each customer has ordered and received quality product in a timely manner.  Any exchanges, refunds or in store credit will be agreed upon during your request for a return authorization phone call.  Please note that customer will be responsible for shipping charges on canceled and/or order entry errors return requests.